Cleo Health
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Go Beyond the Note with Encounter Intelligence

Real-time insights for documentation, patient experience, and clinical decisions.

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The Right Insight, at the Point of Care.

Patient Experience

Reinforce behavioral best practices with instant post-encounter feedback on key criteria, configured by your organization to maximize HCAHPS improvements.

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Keep Clinical Risks in View

Flag high-risk clinical presentation at the point of care so teams can intervene proactively. Configurable at the organizational level to align with system-wise quality initiatives.

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Clinical Decision Scores

Non-disruptive nudges that support complete, accurate documentation of clinical risk and decision scores. Improve reimbursement integrity by catching undercoded cases before they happen.

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Real-World Results

Clinicians Improved Patient Experience Behaviors
90%
Average Increase in Level 5 Charts Per Physician
9.1%
Est. Saved Per Physician Per Year In Downcoded Charts
15.2K
Average Increase in Critical Care Billing Per Physician
1.7%

Measurable Impact in the ED.

In an analysis of 44,773 encounters across two sites with approximately 80,000 annual visits, wRVUs per visit increased from 4.98 to 5.23 when clinicians used Cleo in at least half of their encounters. With real-time feedback at the point of care, clinicians capture more complete and accurate documentation, helping to ensure that coding reflects the full complexity of care.

How the Annual Projection Is Calculated

Annual projection from the source study: 0.24 additional wRVUs per encounter × approximately 80,000 annual visits = 19,200 additional wRVUs, or approximately $621K in incremental annual revenue. The projection uses the source study’s rounded 0.24 uplift and the lower bound of its applicable wRVU conversion range. Results may vary by organization and setting.

wRVUs per encounter
Previously4.98With Cleo5.23

Low utilization compared with Cleo use in at least 50% of encounters; approximately 4.9% uplift.

Projected additional annual wRVUs
19,200+

Based on approximately 80,000 annual visits.

Estimated incremental annual revenue
$621K

See the Bigger Picture.

See Patterns in Risk Documentation.

Identify trends in HEART Score and NIHSS documentation, with a closer look at the cases where those scores matter.

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Understand the Work Behind MDM.

Uncover revenue insights tied to MDM and key reimbursement items. Review documentation of additional historians, ordered labs, test interpretations, and specialist discussions.

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Follow Feedback into Practice.

Monitor engagement with real-time feedback across your team. See response, dismissal, and ignore rates to track progress and guide refinement.

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