Cleo Health Prioritizes Privacy and Data Security

Our commitment to HIPAA underscores our dedication to maintaining the highest standards of privacy and trust within the healthcare industry. To further demonstrate our commitment and focus on information security and organizational transparency, Cleo Health has also undergone a SOC 2 examination and obtained a SOC 2 Type 1 report.

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Data security is our number one priority

Cleo Health prioritizes the utmost security and confidentiality of sensitive data and Protected Health Information in all our operations. Our cutting-edge technology protects your data with industry-leading standards of security. You can trust us to keep your information safe while providing you with the most modern and efficient healthcare solutions.

Privacy and Security
Safeguards
Roles-Based
Access Control
Business Associate
Agreements (BAAs)
Automated Alerting
and Reporting
Employee Training
and Awareness
Full-Platform
Data Encryption
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FAQs

Does Cleo Health store my audio recordings?

No, Cleo Health does not store your audio recordings from patient encounters. We immediately convert the audio recording into a transcript, at which point all audio is deleted from memory. We have no interest in handling data other than to deliver the best possible product for acute care providers.

How does Cleo Health handle identity?

Cleo Health is integrated with Google, Apple, and Microsoft via Single Sign On (SSO), leveraging the hyper-secure approaches to authentication that our industry leaders have already built. Cleo Health can also implement SAML SSO to connect with an organization's external identity provider.

How does Cleo Health protect PHI?

Cleo Health is committed to the highest standards of privacy and security to protect your sensitive data, including Protected Health Information. Cleo Health maintains and follows internal policies and controls that follow HIPAA regulations. In addition, Cleo Health's SOC 2 Type 1 report includes a supplement that maps HIPAA security and privacy requirements to Cleo Health's controls.

Does Cleo Health Offer Security Overviews?

Absolutely! We are more than happy to speak to our security posture as a best-in-class solution for acute care. If you’d like to learn more about Cleo Health and our security, please book a meeting via the button below.

Learn how we keep your data safe